When Mrs Johnson contacted us, she was stressed and in need of help. She had been put under a considerable amount of pressure from the people/solicitors in her chain to move out on short notice. She didn’t know what her options were so we acted quickly and came up with a foolproof plan. Like many people, she found us on Google, and after reading our five-star reviews, she trusted us to handle her move from Fulwood, Preston to Buckshaw Village.
The job wasn’t a small one. It involved a full house pack, short-notice removals, six weeks of secure storage, and moving everything into her new home once it was ready. Here’s how we made the process smooth, professional, and completely stress-free.
The Situation: Full House Move with Storage in Between
Mrs Johnson was selling her four-bedroom family home in Fulwood, but due to delays in the property chain, her new home in Buckshaw Village wasn’t ready to move into. On top of that, she wanted time to decorate and lay new carpets before moving in.
This meant she needed somewhere secure and reliable to store all of her belongings for six weeks.
A Large Move on Short Notice
The move involved a large four-bedroom house packed with belongings, including:
- An American-style fridge
- Large sofas and cabinets
- Fragile and high-value artwork
- Three wardrobes that needed dismantling and rebuilding
- A washing machine that required safe unplumbing and plumbing back in
- Valuable china
She was under pressure from others in the chain and needed a company that could act fast. We organised the job with very little notice and made sure everything was done properly and on time.
What We Provided
At Flexi Removals, we take pride in offering a complete service — and that’s exactly what Mrs Johnson received:
- Full professional packing service (completed in one day)
- Specialist quilted covers for large items like sofas, dining chairs, dining tables, TVs, and artwork
- All packing materials supplied: removal boxes, bubble wrap, packing paper, strong tape, wardrobe boxes
- Furniture dismantling and rebuilding
- Plumbing and unplumbing of her washing machine
- Plastic sheeting and protective wrap applied to every item going into storage
Secure Storage for 6 Weeks
We moved everything into our secure storage facility in one day, using three vehicles and six members of staff. While in storage, we made sure all of Mrs Johnson’s belongings were protected with plastic sheeting, and stored with care to prevent any damage, no matter how long it stayed with us.
After six weeks, once her new home was ready, we moved everything to her new address in Buckshaw Village using the same team and vans. Everything arrived in the same condition it left, and we helped her settle into her new home without any stress or complications.
Customer Experience
Throughout the process, our team made sure Mrs Johnson felt supported and informed. We built a great relationship with her, offering reassurance when things got stressful, and doing all the heavy lifting (literally and figuratively) so she didn’t have to.
She was so pleased with the service that she left us a 5-star review and even made the team coffee and brought out biscuits on moving day, a small gesture that meant a lot.
“Everything went smoothly from start to finish. The team were professional, friendly, and handled everything with care. I couldn’t have asked for better service. Christian and his team were extremely supportive and went above and beyond. Thank you.”
– Mrs Johnson
Why This Case Matters
This job shows what we do best: we adapt, we support, and we get the job done right. Whether it’s a tight deadline, a full pack and move, or temporary storage during a move, we take care of it all.
If you’re moving house in Preston or Buckshaw Village, and especially if you’re caught between properties or facing delays, Flexi Removals is here to help.
✅ Here’s what we offered Mrs Johnson:
- Full house packing
- Short-notice booking
- Professional removals team
- Safe, secure storage
- Furniture dismantling and rebuilding
- Expert handling of fragile and valuable items
- Seamless re-delivery and unpacking
Moving House in Preston or Buckshaw Village?
If you’re planning a move, whether it’s around the corner or across the country and need reliable removals and storage, give us a call.
We offer:
- Local and nationwide house removals
- Short- and long-term storage options
- Packing services and high-quality materials
- Fully insured and trusted service
📞 Call us today on 01772 382582 or
💬 Get in touch for a free quote
